Evovate Privacy Policy –
Your Data, Our Responsibility

Welcome to Evovate. This Privacy Policy explains how the operator of the Evovate platform collects, uses, stores, and protects your personal information. By using our website or creating an account, you agree to this policy.

Evovate believes data privacy is a fundamental right. We collect only what is necessary, are transparent about why we collect it, and strive to give you maximum control over your own information. That is our commitment.

This policy applies to the Evovate website, mobile interface, and any other services where this policy is referenced.

Evovate collects information in several ways: directly from you, automatically during your use of the platform, and occasionally through third parties. See below for details:

a. Information you provide directly:

• Full name, date of birth, and contact details (email address, phone number)
• Address and country of residence
• National ID or passport details (for KYC verification)
• Payment details (account number, last four digits)
• Gaming preferences and communication channel preferences

b. Automatically Collected Information:

• IP address and device information
• Browser type and operating system
• Time and manner of platform usage
• Log Data and Session Information
• Cookies and similar tracking technologies

c. Information Received from Third Parties:

• Transaction verification information received from payment processors
• Identity verification data from KYC verification partners
• Risk-related information received from fraud detection services

Evovate uses your information for specific, transparent purposes only. Your data is never used for anything beyond what is stated.

Evovate never sells your personal information or shares it with third parties for advertising purposes. That said, data may be shared in certain circumstances:

Service Providers: Selected third-party service providers that support Evovate's operations — such as payment processors, KYC verification services, and cloud hosting providers — receive only the data required to perform their specific functions. All such providers are bound by strict confidentiality agreements.

Legal obligations: Information may be disclosed in response to court orders, lawful requests from government authorities, or other legal obligations. In such situations, we will make every effort to notify you where possible.

Fraud Prevention: Information may be shared with regulatory authorities as required to prevent money laundering or other financial crimes.

Business Transfer: In the event of a business acquisition or merger, user data may be transferred; however, the new operator will be required to comply with this Privacy Policy.

Evovate protects your data using industry-leading security technologies. Our security framework operates across multiple layers:

• Transmission Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption. Information exchanged between your browser and our servers cannot be read by anyone else.
• Data Storage Encryption: Sensitive data stored on our servers is protected by AES-256 encryption.
• Access controls: Only authorized personnel can access data on a need-to-know basis. All access is logged and audited regularly.
• Regular Security Audits: Third-party experts conduct regular security audits of our systems.
• Two-Factor Authentication (2FA): Two-factor authentication is available to help keep your account secure.

Please keep in mind — no system on the internet is 100% impenetrable. While we do everything possible to ensure the highest level of security, you should also use a strong password and never share it with anyone.

Cookies are small text files stored on your device. Evovate uses cookies to make the platform better and more personalized. We use the following types of cookies:

You can reject or delete non-essential cookies at any time through your browser settings. Please note that some features may not function as expected if you do so.

Evovate does not retain your information longer than necessary. Retention periods by data type are as follows:

• Account information: For the duration the account is active and up to 5 years after closure (for legal and regulatory purposes).
• Transaction Records: Retained for up to 7 years in accordance with financial regulations.
• KYC documents: Up to 5 years after account closure.
• Gaming Session Logs: Up to 3 years (for dispute resolution).
• Marketing Consent Records: Up to 3 years after consent is withdrawn.
• Support Conversations: Up to 2 years after last contact.

Upon expiry, data is securely deleted or anonymized.

As an Evovate user, you have a number of rights regarding your own data. To exercise these rights, please contact our support team.

Evovate strictly prohibits anyone under 18 from using the platform. We never knowingly collect or process data from minors.

Age verification is carried out at the time of registration. If we receive evidence that an account belongs to a minor, it will be suspended immediately and all associated data will be permanently deleted.

Evovate may update this Privacy Policy from time to time. Depending on the nature and significance of the changes, we will notify you in the following ways:

• Minor Changes: Updates are made on this page only, with the date revised accordingly.
• Major Changes: A notification is sent each time your account is logged into.
• Material Changes: Email notice is provided in advance, typically 30 days prior.

Continued use of the platform after a revised policy takes effect constitutes your acceptance of the updated terms.

For any privacy-related questions, requests, or complaints, please contact our support team. We typically respond within 48 hours.

We take every privacy-related request seriously and make every effort to resolve it with the utmost care.